Last updated: December 26, 2024
Smith + Thornhill, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and sensitive data you provide while using our platform. This Privacy Policy outlines how we collect, use, store, and share the information including sensitive data such as drug test results and background checks.
By using the platform, you agree to the collection, processing, and storage of your data as described in this policy. If you do not agree with any terms in this policy, please do not use the platform.
________________________________________
1. Information We Collect
We collect two primary categories of information:
• Business Client Information:
This includes details related to your business, such as:
o Company name, address, and contact details.
o Lease or property information.
o Business operations and contract data related to commercial real estate transactions, work orders, surveys, and contracts.
o Customer contact data
o Tenant contact data
• Vendor Information:
This includes personal and sensitive data collected for vendor management, such as:
o Name, contact information, and employment history.
o Results from background checks (including criminal history).
o Drug test results and other pre-employment screening data.
o Training data
2. How We Use Your Information
We use the data we collect for the following purposes:
• For Business Clients:
o To provide the services and support related to commercial real estate transactions.
o To improve and personalize your user experience.
o To perform operational services
o To comply with legal and regulatory obligations.
• For Vendors:
o To assess qualifications and maintain vendor relationships.
o To ensure compliance with contractual agreements.
o To ensure the safety and security of the work environment.
o To meet industry standards for drug testing and background checks.
3. Sensitive Information and Data Security
Because we collect sensitive information, such as drug test results and background checks, we are committed to ensuring that such data is handled with the highest level of security and confidentiality.
• Data Security:
We implement technical and organizational measures to safeguard sensitive data from unauthorized access, alteration, or destruction. This includes encryption, secure servers, and access controls.
• Sharing of Sensitive Data:
Sensitive information (e.g., drug tests and background checks) will only be shared with authorized personnel or third parties where legally required or for legitimate business purposes, such as compliance with regulatory requirements. We will obtain your consent before sharing such sensitive data in any other context.
4. Data Retention
We retain your personal and sensitive information only for as long as necessary to fulfill the purposes for which it was collected. For business clients, this may include retaining lease or property-related data for legal or regulatory purposes. For vendors, we retain data related to background checks and drug tests in accordance with applicable laws.
You may request the deletion of your data at any time by contacting Smith + Thornhill, LLC. However, certain data may be retained if required by law or for legitimate business purposes.
5. Data Sharing and Disclosure
We do not sell, rent, or lease your personal or sensitive information to third parties. However, we may share your information in the following cases:
• Service Providers:
We may share your data with trusted third-party service providers who assist in the operation of the platform, including hosting, payment processing, and analytics. These providers are required to keep your information confidential and to use it solely for the services they provide us.
• Legal Obligations:
We may disclose your data if required by law, in response to valid legal processes (such as subpoenas, court orders), or to protect our rights, safety, or property.
• Business Transfers:
In the event of a merger, acquisition, or asset sale, your personal and sensitive information may be transferred as part of the transaction.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights with respect to your personal data:
• Access and Correction:
You have the right to request access to your personal data and to request corrections to any inaccuracies.
• Data Deletion:
You may request the deletion of your personal data, subject to any legal or contractual obligations that may require us to retain the information.
• Data Portability:
You may request a copy of your personal data in a structured, commonly used format for transfer to another service provider. (.CSV file)
• Withdrawal of Consent:
If our processing of your data is based on consent, you may withdraw your consent at any time.
If you wish to exercise any of these rights, please contact us at Smith + Thornhill, LLC.
7. Third-Party Links and Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites before providing them with your data.
8. International Transfers
If you are located outside of the United States, please note that your data may be transferred to and processed in the United States, where our servers and operations are located. By using the platform, you consent to the transfer of your data to countries outside your jurisdiction, including countries that may not offer the same level of data protection as your home country.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
10. Survivability
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision will be modified to the extent necessary to make it valid, legal, and enforceable while reflecting the original intent of the provision as closely as possible.